American Cancellation Help
Independent guidance on cancellation help for American travelers.
Call +1-855-365-0395 Send an enquiryAmerican cancellation help
American cancellation help explains how to cancel, who to contact and what refund or credit may apply. Whether you receive a refund, an American credit or nothing depends on the fare and the reason for cancellation.
If American cancels your flight, you may be able to request a refund instead of accepting a credit or rebooking. Read what you are offered before you accept.
Keep your confirmation number and written proof of cancellation. If you bought through a travel agency, the cancellation may need to go through them.
Refunds and credits are decided by the airline and the fare rules, not by Book a Flight. Fares labeled refundable and flights the airline cancels are treated differently from voluntary cancellations.
American operates major hubs including Dallas/Fort Worth, Charlotte, Miami, Philadelphia and Phoenix.
Questions about this? Call +1-855-365-0395 to talk through your situation.
- Cancellation procedure guidance
- Refund information
- Travel credit and voucher questions
- Cancellation policy guidance
Related
FAQs
American cancellation help: can you guarantee an outcome?
No. American rules and your fare decide the outcome. Book a Flight is independent. Call +1-855-365-0395 for guidance.
Can I call Book a Flight about my American booking?
Yes. Call +1-855-365-0395 and we will explain your options. We are an independent service and not part of American.
Will I get a refund if I cancel?
It depends on your fare and the airline's rules. Refundable fares and airline-initiated cancellations are treated differently. We cannot guarantee a refund.
What is the difference between a refund and a travel credit?
A refund goes back to your payment method. A credit stays with the airline and may expire.